Category Archives: Blog

The Contact Center Challenge, Voice AI can be the answer.

We are now living in a digital world where most of us are connected with smartphones and instant messengers with greater demand for customer service 24 hours a day, 365 days a year. Despite the advancement of telecommunications, most call centres are still relying on outdated interactive voice response (IVR) systems and human agents. We […]

AI Fuelled Automation Ushers Hospitality Guest Experience 2.0

It has always been the core mission of hotels to treat all their guests with utmost care and attention. After all, it is customer satisfaction that makes a hotel successful while a single bad service can effectively ruin its reputation that takes several years to build. However, achieving a seamless hotel guest experience can be […]

The Voice Revolution: 5 pioneering advancements you need to know.

Successful companies evolve, innovate and change how business is run and one particular sector that is expected to make a tremendous impact is artificial intelligence and voice technology.

The next frontier of business: Why every business needs a VOICE.

The origin story of Voice AI

Here’s how you can make your next event the talking point in your industry.

Holograms are the new “IT” thing… The Hologram buzz is all around and has made an intense impact in the entertainment industry. We saw extensive use of this technology in Star Wars wherein the hologram of Obi-Wan interacted with Princess Leia that wowed the audience. In addition, there have been holographic fashion shows in New […]

Project your brand into the future: Holographic technology 101

Holograms : Tool or trend? In 2015, the U.S. Census Bureau reported a Gen Z population of 73.61 million, just behind Millennials at 79.41 million, and far ahead of Gen X at 65.72 million. It’s estimated that by 2020 they will account for 40 percent of all consumers. Even more so than their Millennial siblings, […]

Okay Google, “Tell me if my brand messages are redundant”

Welcome to the future where technological innovation continuously redefines the brand landscape. The two key trends that are making it possible are – Machine Learning (ML) and Natural Language Processing (NLP) that are changing the way businesses can leverage data and technology. The rise of Voice AI devices — Amazon Alexa, Google Assistant, Apple Siri […]

The Future of Branding: The top 3 things marketers need to know about the Voice AI revolution

“Artificial Intelligence is the future and the future is here.” – Dave Waters The year 2018 has seen a huge leap in technology, with the advent of AI-based voice-first technology. It has changed the way consumer and businesses interact, search and shop for products and services.There is a huge increase in the sale of virtual […]

Driver-less cars pave the way for the A.I. salesman: The top 5 trends of Next Gen Automotive Retail.

Image source: Marketwatch Advancement in technology has become a catalyst in the paradigm shift for buyer behaviour. Contemporary consumer nature is to access information and research brands and retailers before buying a product. To cater to this need for informed decision making, Many automotive manufacturers and dealerships are using the latest AI and machine learning technologies […]

Meet your A.I. Therapist- The 3 things you need to know about the transformation of behavioral and mental health care through Artificial Intelligence .

Image Source: Publichealth           “How are you today?” These are words that we might hear from a friend or stranger, be it a simple greeting or the start of a conversation. On occasions, it may mean more to an individual than we might actually realise. Depression is the leading mental disorder of today’s world, with […]