Category Archives: Blog

Here’s why you should make the switch to AI Chatbot.

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Alleviate your Events and Trade Shows with Holographic Telepresence Technology

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A New Era in Education with Holographic Telepresence Technology

Source: Stock Illustrations Technology has and is continuing to play an important role in shaping the world around us. It has permeated almost every aspect of life today, and education is no exception. Teaching and learning with technology that was earlier limited to supplementary collaboration tools for communication are now going through a sea of […]

Voice Enabled Online Retail: What is it and Why you should care.

Many industry experts, e-commerce executives and even consumers see voice technology as a promising online retail platform that is expected to change the way businesses sell and consumers shop. Both Amazon and Google are leading the transition towards that new ecosystem where it only takes voice commands to inquire for a specific product and even […]

Transforming Live Event Experience Through Holographic Technology

We are living in an extremely connected and globalized world where people are closer than ever before and the real-time flow of information is within everyone’s grasp. Interacting with everyday content is no longer a one-way flow as it has become more tactile and interactive. If you’re familiar with  “Star Trek,” Captain Kirk and his […]

Voice Recognition: Beyond smart speakers

It’s a brave new world out there and what we thought we knew is no longer the case. We are now living in the world of ‘voice’ where the convergence of artificial intelligence and voice recognition is changing the way we all live. There are varying figures and trends that quantify the emergence of voice […]

Chatbots and the Digital Transformation of Higher Education Websites

Chatbots are now assisting  universities with admissions and orientation. Yes, the same thing being used in tech startups and Fortune 100 companies to streamline customer relations, social media engagements and even content management. We have reached to a point that artificial intelligence is fast replacing human front desk staff and virtual assistants with machine-learning chatbot […]

Chatbots and the future of conversational engagement

Providing superior customer experience can be a competitive differentiator for businesses today. To this effect, Artificial Intelligence (AI) technologies such as NLP (natural language processing) and chatbots are changing the way businesses are interacting with their customers. AI-powered chatbots are providing faster, responsive, intelligent and accurate customer experience to consumers, enabling customer service agents to […]

The Rise of Contextual Intelligence : How to make AI more “intelligent”

In recent years, there is a shift towards the practical applications of voice search and activation in consumer electronics and business computing in order to achieve cost-efficient, seamless automation. As it spreads to different industries, the adoption of smart speakers have reached to a point that businesses have changed the way they provide their services. […]

The Contact Center Challenge, Voice AI can be the answer.

We are now living in a digital world where most of us are connected with smartphones and instant messengers with greater demand for customer service 24 hours a day, 365 days a year. Despite the advancement of telecommunications, most call centres are still relying on outdated interactive voice response (IVR) systems and human agents. We […]