WINIMY

MENUMENU

About
- Team
Solutions
Technology
Resources
- Media
- Blog
Contact

Blog

How AI and voice technology redefining SME-customer interactions

10th May 2018

How AI and voice technology are redefining SME-customer interactions

You'll be interested in

5 Industries AI Will Disrupt in the Next 10 Years

Artificial intelligence is one of the hottest new technologies on the block, and entrepreneurs are rushing to get a solid understanding of what it means for them. It’s predicted that AI bots will power 85% of customer service interactions by 2020 and will drive up to $33 trillion of annual economic growth.

What’s now and next in analytics, AI, and automation

Rapid technological advances in digitization and data and analytics have been reshaping the business landscape, supercharging performance, and enabling the emergence of new business innovations and new forms of competition. At the same time, the technology itself continues to evolve, bringing new waves of advances in robotics, analytics, and artificial intelligence (AI), and especially machine learning. […]

Artificial intelligence: Disruption era begins

Artificial intelligence software solutions will likely be the top disruptor in technology in the next decade, like smartphones and the cloud. Software’s ability to self-learn by processing data may spur consumer and enterprise applications. Companies embracing AI may get a competitive edge; ones that don’t run the risk of being disrupted and phased out. AI […]

Hilton and IBM pilot “Connie,” The world’s first Watson-enabled hotel concierge robot

Travel can be stressful and requires countless decisions. Increasingly travelers are expecting relevant guidance during their journeys, and the hospitality industry is beginning to pilot technology that can help address these needs at each step of the way. Today Hilton Worldwide and IBM announced a collaboration to pilot “Connie” – the first Watson-enabled robot concierge […]

Mall of America embracing chatbot to boost retail customer experience

Mall of America, the biggest shopping and entertainment complex in North America, is diving into chatbot technology to drive a more rewarding, and likely calmer, customer experience, especially during the holiday shopping time. The 26-year-old mall, located in in Bloomington, Minn., is advancing a unique location-based artificial intelligence chatbot following a successful deployment this past holiday […]

WINIMY

MENUMENU

About
- Team
Solutions
Technology
Resources
- Media
- Blog
Contact

SUBSCRIBE FOR NEWSLETTER AND BE AT THE FOREFRONT OF AI

Your email address*

© 2024 Winimy.AI. All Rights Reserved. Privacy Policy / Terms and Condition